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Where do you deliver to?
We have warehouses in Melbourne, Sydney, Launceston and Hobart, and also affiliated warehouses in Brisbane, Adelaide and Perth. This enables us to deliver quickly anywhere across Australia.
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How soon will I get my delivery?
Metro areas – Orders placed before 10:30am will be delivered the same day. Orders placed after this time will be delivered the next morning, unless you request a VIP or Uber delivery. Regional areas – Orders placed before 2:00pm will be dispatched the same day.
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Do you offer Click and Collect?
Yes, absolutely. Just select Pick Up and your preferred pickup location at checkout.
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Where can I pick up from?
You can pick up from any of our warehouses during any weekday. You will find our addresses, contact details and open hours on our Contact Us page
Note
We love helping you at our trade counters anytime, however, we do recommend placing your order first via phone, SMS, email or online so we can have it ready for you when you arrive
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How often do you deliver and when is the cut off time?
We offer flexible delivery options 5 days a week. The cut-off for same-day dispatch is 10:00am.
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What do you charge for delivery?
Zone Fee Metro (MELB, SYD, LAU, HOB) $28.50 Metro VIP (MELB, SYD, LAU, HOB) $85.00 Metro Uber (MELB, SYD, LAU, HOB) POA Regional $55.00 -
What delivery services do you offer?
Service Delivery Time Standard (Melbourne, Sydney, Tasmania only) Order before 10:00am for same day delivery. Order before
5pm for delivery next day.Standard (All other areas) Order before 10:00am for dispatch the same day VIP (Melbourne, Sydney, Tasmania only) Delivery within 3hrs in metro areas Uber (Melbourne, Sydney, Tasmania only) Dispatch within 30 minutes Drillcut Supply
Or, talk to us about our Drillcut Supply solution – get everything
you need delivered in a cabinet. -
Where do I check my order status?
You can check the status of your orders from the Orders page in your 360 portal
Order & Delivery FAQ’s
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